Portal
Patients
The patient portal is a phone-width app. The bottom bar is Home, Book, Visits, Records, and You. You only see records the practice has chosen to share.
- 01 Creating an account Create a patient account, accept the privacy notice, confirm the email, and sign in. Patient · 1 min
- 02 Confirm your identity Enter the ID or passport that is already on your file so Meditrac can find the practice. Patient · 1 min
- 03 Linking a practice Request a connection and wait for the practice to approve it before Home and Book open. Patient · 1 min
- 04 Family members Add a dependent, connect the practices that hold their file, and book for them. Patient · 1 min
- 05 Home What the home screen shows for the practice you are viewing. Patient · 1 min
- 06 Booking a visit Choose a clinician, visit type, and an open time, when online booking is switched on. Patient · 1 min
- 07 Viewing and cancelling visits Upcoming and past visits, and when you can still cancel. Patient · 1 min
- 08 Visit summaries Read the summary your clinician chose to share. Clinical notes stay with the practice. Patient · 1 min
- 09 Prescriptions Open the PDF for an issued, voided, or replaced script. Drafts stay with the doctor. Patient · 1 min
- 10 Your account Family and practices, a copy of your records, the privacy notice, an optional authenticator, and appearance. Patient · 1 min