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Doctor Admin 2 min read

Schedules and visit types

Weekly hours, a one-off date, and the visit types staff and patients pick when they book.

On this page

Open More → Schedule. Booking only offers times that match these hours. A doctor must exist first (complete My profile, or invite a doctor from Staff). Doctors without weekly hours do not appear with bookable times.

Weekly hours

  1. 1
    Choose the Doctor. Hours are always for one person. Repeat for each doctor.
  2. 2
    Tap the Days to include (Mon–Sun).
  3. 3
    Set Starts and Ends.
  4. 4
    Set Effective from. Bookings already made before that date are not changed.
  5. 5
    Save the hours.

This week at a glance shows the windows you saved. Remove a window from that list if a weekday should no longer be offered.

A specific date

Use this for leave, a public holiday, or an extra clinic day. It only changes that date.

  1. 1
    Choose the Doctor and the Date.
  2. 2
    Under What changes, choose what happens that day.
  3. 3
    Click Save this date.

Away — not booking

Blocks the whole day.

Different hours that day

Replaces the usual window. Set Starts and Ends.

Extra hours that day

Adds to the usual window. Set Starts and Ends.

Saved dates lists overrides, upcoming first. Remove one when it should no longer apply.

Visit types

These names and durations are what staff and patients pick when they book. A 30-minute type needs a 30-minute gap in the doctor’s hours.

  1. 1
    Set the Title (this is the label in the booking list).
  2. 2
    Set Duration (minutes).
  3. 3
    Tick Patients can book this online if patients may choose it in the portal. Leave it off for procedures that only staff should book.
  4. 4
    Click Save visit type.

The top of Schedule shows whether every doctor has hours, how many visit types exist, and how many of those are online-bookable.