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Meditrac practice management software logo Meditrac
Admin 1 min read

Billing

The base plan, extra seats, Paystack checkouts, and what to do if the workspace locks.

On this page

Admin only. Open More → Billing. Paystack collects the card payment. Meditrac does not store the card number.

What you see

  • The current plan and whether you are on a trial, active, past due, or another billing state.
  • This month at a glance — what the practice is paying for.
  • Who the seats cover — the base plan includes one doctor and one receptionist. Anyone beyond that needs an extra seat.
  • Paystack checkouts — each extra seat is its own add-on. An unfinished checkout stays pending until you complete it or start again.

Plans

Base

One doctor seat, one receptionist seat, and the practice workspace.

Extra seat

Another doctor or receptionist, at the same monthly price for either role.

Actions

  • Start the base plan on Paystack, or Renew or update the base plan if a base plan is already active.
  • Add an extra seat — available after the first successful base-plan payment.

If the workspace is locked

The message explains why (trial ended, payment required, suspended, cancelled, or billing not set up). An admin settles it from Billing. Other staff see the lock and need an admin to continue. Records stay saved.