Skip to content
Meditrac practice management software logo Meditrac
Doctor Admin 1 min read

Setting up MFA

Add Google Authenticator, confirm the 6-digit code, and remove a factor if you need to.

On this page

Doctors and practice admins are asked to protect sign-in with an authenticator. After your password, Meditrac asks for a 6-digit code from the app. An authenticator is optional for reception and for patients.

  1. 1
    Open More → Security, or click Authenticator on My profile. You may also see a reminder titled Add an authenticator. Choose Add authenticator, Dismiss, or Snooze for this session.
  2. 2
    Click Add authenticator.
  3. 3
    Choose Android or Apple, then scan the store code (or open the store link) and install Google Authenticator.
  4. 4
    Click I have the authenticator app.
  5. 5
    In Google Authenticator, tap the plus button and scan the Meditrac code. If the camera will not scan, type the secret shown on the page.
  6. 6
    Enter the 6-digit code and click Confirm authenticator.

The next sign-in

You land on Confirm it is you. Enter the current code from the app.

Remove an authenticator

Open Security and click Remove on the verified factor. Practitioners and admins are asked to add one again.