Medical practice management software South Africa
Medical practice management software for South African practices
Meditrac is doctor practice management software for independent GPs and specialists. The diary, the chart, prescriptions, medical billing and claims sit in one workspace, with a patient portal included.
What it is
What practice management software is
Practice management software is the system a private practice uses to run the working day. It records who is booked, what was noted in the visit, what was prescribed, what should be claimed, and which staff member is allowed to see each part of the file.
It is not a hospital record system scaled down, and it is not a calendar next to a shared spreadsheet. In a South African rooms practice it also has to hold medical aid membership, a dependent code, and medicines a clinician can identify by name and NAPPI code.
Independent practices
Why independent practices need it
The admin cost shows up between patients. A folder is in another room. Two people write in the diary and the same slot is given twice. A script leaves on a pad and never returns to the chart. The claim waits until someone re-types a membership number that was already on the file.
One workspace closes those gaps. Reception, the practitioner and the patient look at the same appointment, with different permissions. The practice keeps the chart. Patients only see the summaries, vitals and issued scripts you choose to share.
What Meditrac offers
One login for the chart, the diary and the claim
Meditrac is GP software built in Durban for private practices in South Africa. Professional includes patient management, the diary, clinical notes, prescription management, in-room stock, online booking and claims switching with all major medical aids.
South African ID numbers are stored with extra protection and are never used as a login or in a web address. Finalised notes are amended with history rather than quietly overwritten. Issued scripts are stored as a PDF on the visit.
Patient management
Demographics, medical aid, alerts, dependents and a practice-local chart.
Appointments
Types, availability, buffers and online booking without double-booking.
Electronic medical records
Visit notes, vitals and readings your specialty actually tracks.
Prescriptions
Draft, issue, void and reissue, with NAPPI and SEP lookup.
Medical billing and claims
Scheme details stay on the file. Submit from the dashboard.
Access you control
Admin, practitioner and receptionist roles, plus an audit trail.
How it works
From an empty practice to the first clinic day
You create the practice, set the timezone and booking rules, then invite the people who actually work in the rooms. Each person gets their own login. Seats are explicit: Professional includes one practitioner, and further practitioners are added as seats.
After that, the day is ordinary. Reception books or checks a patient in. The practitioner opens the visit, writes the note, issues a script if one is needed, and the claim can leave from the same chart. Patients use the portal only for what the practice has shared.
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01
Set up the practice
Profile, logo, cancellation rules and whether online booking is on.
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02
Invite the team
Practice admin, practitioners and reception, each with a role.
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03
Open the diary
Appointment types, recurring hours and leave overrides.
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04
Run the visit
Chart, notes, script and claim without re-keying the patient.
Who it is for
Designed for private rooms, not a hospital
Meditrac is for GPs, family practices and specialists who see patients in their own rooms, including practices with a receptionist and more than one practitioner. If you are comparing GP software in South Africa, look for the diary, the chart, scripts and claims in the same login.
It is not a hospital electronic medical record, a pharmacy dispensing system, or a facility-wide product for the public sector. Practices remain responsible for how they use patient information. Meditrac provides the safeguards: multi-factor authentication, encrypted identifiers, practice isolation and an audit trail.
Pricing
Straightforward monthly pricing
There is one Professional plan. It includes the full platform and one practitioner seat. Additional practitioner seats are billed separately, so a two-doctor practice does not have to buy a larger edition of the same software.
The trial is the full Professional workspace for 14 days. Billing is managed in the app. There is no separate module fee for the patient portal, online booking or claims switching.
14-day trial
Free
Full Professional access while you evaluate the workspace.
Professional
R899 / month
Includes one practitioner seat, records, booking, scripts and claims.
Additional seat
R249 / month
Each extra practitioner, with their own calendar and clinical access.
Demonstration
Arrange a demonstration
Email the team and say how the practice works today: how many practitioners, whether reception books the day, and whether you want to see the diary, digital patient records, prescriptions or claims. We will arrange a demonstration around that.
If you would rather click through it yourself, start the 14-day trial and build a practice profile before the first real clinic. The user guide covers setup for doctors, reception and patients.
Questions
Common questions
What is medical practice management software?
It is the software a private practice uses to run appointments, patient records, prescriptions, billing and claims, and to decide which staff can see clinical information.
Is Meditrac GP software for South Africa?
Yes. Meditrac is built in Durban for independent South African practices, including GPs and specialists in private rooms. It holds medical aid details, dependent codes and NAPPI-coded medicines.
How much does Meditrac cost?
Professional is R899 per month and includes one practitioner seat. Each additional practitioner seat is R249 per month. A 14-day trial includes the full Professional workspace.
Can we see a demonstration before we subscribe?
Yes. Email team@meditrac.co.za and describe the practice. You can also start the 14-day trial and use the workspace yourselves.
Related
Continue through the platform
Patient management
Keep a practice-local chart for every patient: who they are, how to reach them, which medical aid they belong to, and what the team must not miss before the consult starts.
Appointments
Run the day from one calendar. Appointment types, practitioner hours, online booking and check-in live with the patient chart, so the diary is not a second system reception has to keep in sync.
Electronic medical records
Digital patient records that stay on the chart: the reason for the visit, the note, the assessment, the plan, and the readings you actually use. Finalised entries keep their history.
Prescriptions
Issue a professional script while the patient is still in the room. The PDF stays on the chart, and the patient can download it from the portal instead of photographing a pad.
Medical claims
Medical billing in a South African practice starts on the chart: the scheme, the membership number and the dependent code. Meditrac keeps those details with the patient and submits claims from the same workspace as the visit.
Get started
See Meditrac with your own practice
Start the 14-day trial, or email team@meditrac.co.za to arrange a demonstration of the diary, records, scripts and claims.